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RR Donnelley

  Fresher - Customer Service Associate
  Company Profile

RR Donnelley is a 145 year old, $11.5 billion Fortune 500 company, and a global provider of integrated communications including premedia, printing, logistics and business process outsourcing services. The Global Outsourcing (GO) division is among the world’s leading professional service providers of integrated onsite-offshore services in finance, publishing, manufacturing, transportation, telecommunications, healthcare, advertising, and investment banking to Fortune 500 companies and professional services firms in the United States and Europe. Our operations are spread across India, Philippines and Sri Lanka, with sales and delivery offices in the United States and United Kingdom.
RR Donnelley is committed to providing a meritocratic environment that values, recognizes and rewards our employees for their performance.


 
Job Description


Fresher - Position Description: To work with an established team, monitor the distribution of research reports to the client’s vendor websites using the client’s web-based applications. Execute manual and automatic jobs. Candidate must be able to learn the production procedures and integrate themselves into the team.
Essential Qualifications: Graduate in any discipline. Preferably Minimum of 6 months to 1 year experience in direct client servicing (or) Minimum 6 months or 1 year work experience in a Technical call center
Technical Qualifications: Good understanding of the Internet. Working knowledge of the MS Office Suite. Preferably knowledge of software testing.
Additional skills:
· Excellent oral and written communication skills
· Customer service orientation
· Inter-cultural awareness
· Initiative
· Flexibility / Adaptability
· Ability to function in a dynamic and changing environment
Work Schedule: Ability to work flexible schedule during day, night and weekend shifts.
If interested, please send your updated resume to savithac@officetiger.com

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  Candidate Profile

Customer service orientation, Good communication skills, Inter-cultural awareness, Ability to function in a dynamic and changing environment.
 
Exp :
0 years
  Education : Any Graduate - Any PG Course
  City : Chennai
 
Apply Details

savithac@officetiger.com
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